Regulatory information

North Shore Gas is regulated by the Illinois Commerce Commission (ICC). A summary of key ICC rules affecting natural gas utilities is available online.

• North Shore Gas rates
  Natural gas prices as filed with the Illinois Commerce Commission.
• Billing and pricing for gas service work
  Learn about the pricing associated with various gas service work at customer premises.
• How a rate review works
  Learn about the rate review process.
• EPA greenhouse gas reporting
  The U.S. Environmental Protection Agency has issued a rule creating a mandatory national system for reporting greenhouse gas emissions.
• Customer rights and responsibilities
  Regulations governing eligibility for natural gas service, deposits, billing, payments, refunds and disconnection.
• Order an excess flow valve
  Determine how to order an excess flow valve for residential and small commercial buildings.
• EPA approval for <50 ppm PCB remediation waste disposal
  Utility Solid Waste Activities Group member utilities received approval from the EPA to dispose of polychlorinated biphenyl (PCB) remediation waste.

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