Your energy bill has information to help you understand your energy use, billing and payment. The sample bill below highlights the sections of your energy bill.
Sample bill
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Bill sections
- Contact and emergency phone numbers.
- Bill date, account number, next meter read date, amount due and payment due date.
- Customer name and service address.
- Account summary with usage and cost-comparison graphs.
- Activity since last bill, including previous balance and payment, and current charges and balance.
- Natural gas use.
- Payment stub to include with payment.
- Amount due and due date on payment stub.
- Payment mailing address.
Back of bill
The back of the bill includes terms for usage, charges and taxes, as well as financial assistance, payment and safety information.
Budget Billing
If you're signed up for Budget Billing, learn how to read your bill.
Budget Billing statement
Monthly inserts
Your monthly billing statement includes energy-saving tips, safety reminders and information about our products and services.
Monthly inserts
Factors affecting your energy bill
Your energy bill may vary month to month and year to year.
Why bills vary
Customer service
Contact us if you have billing and payment questions.
Email
866-556-6004 (Monday - Friday: 7 a.m. - 7 p.m., Saturday: 7 a.m. - 3 p.m.)
