North Shore Gas Customer Connection
Ideas, advice and news from North Shore Gas   •    March 2023
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Help us help you

Update your contact info

Make sure we have your preferred contact information so we can quickly and easily assist you with your energy service or contact you during an emergency. Please verify your phone number, email address and notification preferences.

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Deposits and late payment charges waived for income-eligible customers

Through the Illinois Clean Energy Jobs Act, eligible customers can apply for service without paying a deposit, and current customers will have late payment charges waived.

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We never want you to lose your service

If you’ve fallen behind on your natural gas bills, payment arrangements and energy assistance programs are available.

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Know what’s below. Call 811 before you dig.

Before beginning a digging project, call 811 to have our buried natural gas pipelines located, for free.

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211 Lake County

If you or someone you know needs health or social service needs, this free and easy-to-access helpline is now available.

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