North Shore Gas Customer Connection
Ideas, advice and news from North Shore Gas   •    November 2023
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LIHEAP is open to all eligible customers Dec. 1

As temperatures drop and energy use rises, we understand that some customers may struggle to pay their natural gas bills. The Low Income Home Energy Assistance Program (LIHEAP) is open to all eligible customers as of Dec. 1.
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Sharing the warmth

The cold winter months can be challenging for some. Our Share the Warmth program helps qualified customers pay their natural gas bills with heating grants.
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Paper-free me!

Join over 62,000 North Shore Gas customers who are already signed up for paper-free billing and enjoying the ease and convenience of managing their bill online and in the app.
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Carbon monoxide alarms never sleep, which is why you can

Illinois law requires carbon monoxide (CO) alarms within 15 feet of any sleeping area. Stay safe by installing and maintaining CO alarms on each level of your home and:

  • Never operate internal combustion engines indoors.
  • Never use charcoal grills indoors.
  • Have all fuel-burning appliances, flues, vents and chimneys checked regularly.
  • Never tamper with natural gas service pipes and meters.
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Cozy up with a new smart thermostat with instant rebates

We have partnered with ComEd to give both our customers discounts on ENERGY STAR® certified smart thermostats. Go to the ComEd marketplace to purchase your discounted thermostat now!
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