Ideas, advice and news from North Shore Gas • May 2024

Call JULIE at 811 before digging in the yard

Benny takes digging seriously and so do we! He won our “Doggone it! Call 811 before you dig” contest. North Shore Gas customers submitted photos of their dogs digging in their yards, and the public voted to determine our safety “ambassadog.”

Natural gas pipes and other utilities run underground to your home or building. Before starting any project involving digging, call JULIE at 811 or fill out a dig ticket online two days before to have buried utilities marked. It’s the law. If you hired someone to do the digging for you, they are required to call 811.

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Fallen behind on your bill? Help is available

If you or someone you know is having trouble managing a natural gas bill, help is available.

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Spring into our app

Spring is the perfect time to try out our app. From quickly viewing and paying your bill to receiving customized billing alerts, you can easily manage your account on the go. See how it works .

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Underground natural gas pipes — what’s your responsibility

If you have a pool, fire pit or grill that uses natural gas, you most likely have a buried natural gas pipe running from your home or business to fuel them. Any natural gas piping running from our meter, inside and outside your home or business, is your responsibility, and you need to have it inspected on a regular basis.

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Save money with instant rebates on smart thermostats

We partner with ComEd to offer discounts on ENERGY STAR^® certified smart thermostats. Go to the ComEd marketplace to purchase your discounted thermostat now and start saving energy and money!

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